I solve performance problems through strategic learning design. When product adoption stalls at 55%, when compliance training fails to change field behavior, when complex expertise transfer requires more than a course—I build systematic solutions that move business metrics and prove impact.
My work integrates performance gap analysis, role-based segmentation, and video production to create learning systems grounded in adult learning science: dual-path customer onboarding that increased utilization 25 percentage points, mobile-first safety training achieving 100% critical-item mastery, case-based peer learning with 9-deliverable facilitator packages.
I specialize in translating business challenges into scalable instructional architecture—designed for behavior change, optimized for real-world context, and evaluated across all four Kirkpatrick levels.